Testimonials
Rachel Dunscombe - CEO | openEHR
"We have worked with Marcus for several years, initially through BawMedical Ltd and now with his new venture, Koloki, to run our openEHR global community forum via Discourse.
The critical difference in service he and Nadia provide is the transition from a simple vendor relationship to a true partnership. Instead of just 'managing a service', they function as integrated team members, offering proactive strategic advice on community engagement that has been vital for nurturing our global discussions.
Offering deep understanding of our community's needs makes Koloki an invaluable asset to openEHR and their work is enabling us to effectively engage with 120 countries. I would personally recommend Koloki to anyone who wants to develop their online communities - and also thank Marcus for his support and strategic input".
Heather Krause - Founder | We All Count
"Our growing small business relies on Marcus and the Koloki team to keep our community Discourse forum running smoothly and looking great. We work with consultants and tech support folks from across the globe and Marcus in hands-down one of the most reliable, professional, and fairly priced.
He gets things done on time and is always great to work with. He finds just the right level bespoke and customized solutions without expecting us to become technical wizards. Highly recommend working with Marcus for any sized project".
The NHS Restorative Just Cultures VCoP
"Marcus is incredibly helpful and always quick to respond to any queries we have about our forum. He has supported us with fresh ideas to help expand the forum and has made it much easier for our admin team to operate the system. Nothing is ever too much trouble, even when we request detailed data, and we couldn't recommend Marcus highly enough for the outstanding service he provides".
Andy Ferrari - Director of Data, Analytics and Technology | NHS Buckinghamshire, Oxfordshire and Berkshire West Integrated Care Board
"I've had the privilege of working closely with Nadia Kuftinoff in her role as Digital Transformation Programme Lead in my team. She is a rare combination of creative thinker, skilled facilitator, and highly capable delivery professional. Nadia's people skills set her apart because she quickly builds trust, brings out the best in those around her, and makes every voice feel valued. Her group facilitation skills are equally strong, enabling her to guide diverse groups through complex topics with a balance of structure, empathy, and energy that keeps everyone engaged.
She brings a constant flow of creative ideas and approaches to problem solving, always looking for better, smarter ways to achieve results. Her deep NHS evaluation and benefits realisation knowledge means those ideas are always grounded in evidence, with clear measures of success and impact.
Nadia is a natural at stakeholder engagement, whether working with front-line teams, senior leaders, or external partners. She also has a strong instinct for end user design ensuring that solutions are intuitive, accessible, and genuinely meet the needs of the people who will use them.
Her writing skills are exceptional. She is clear, concise, and persuasive, whether she's creating compelling business cases, insightful reports, or engaging communications. She combines these talents with a high level of integrity, professionalism, and a positive collaborative spirit.
Any organisation that works with Nadia will gain not only a skilled professional but also a trusted partner who delivers results that are meaningful, measurable, and lasting."
Thomas Beale - Co-Founder & Architect | openEHR
"From the outset to steady state, Koloki have provided excellent guidance and service, and today openEHR has very active discussions, along with features like calendar, check lists and other plugins.
The use of Discourse, properly set up, is no doubt a significant factor in the successful outreach and growth of the openEHR community in recent years".